Claims Filing
Send the complete reimbursement claim documents* thru your company HR. Documents can also be uploaded thru GenConnect.
Basic Documentary Requirements
a. Fully accomplished In-Patient or Out-Patient Claim Form
b. Clinical Abstract or OR Tech for in-patient claim
c. Medical Certificate issued within six (6) months from the time of medical availment
d. Prescription Form issued within six (6) months for out-patient medicines
e. Detailed Statement of Account (SOA) or Charge Slips
f. Original Official Receipts
Once complete documents have been forwarded to Generali, these will be assessed by the Claims Department.
If approved, the check, together with the details of payment, will be forwarded to the company HR or the designated broker of the account. On the other hand, if claims reimbursement will be made thru bank crediting, payment advice will be sent thru email together with the details of payment.
Send the complete Claim documents* thru your company HR.
*Please ensure full compliance of the requirements, as indicated in the Checklist.
Once complete documents have been forwarded to Generali, these will be assessed by the Claims Department.
If approved, the check, together with the details of payment and Quit Claim Form, will be forwarded to the company HR or the designated broker of the account.
Send the complete Claim documents* thru your company HR.
*Please ensure full compliance of the requirements, as indicated in the Checklist.
Once complete documents have been forwarded to Generali, these will be assessed by the Claims Department.
If approved, the check, together with the details of payment and Quit Claim Form, will be forwarded to the company HR or the designated broker of the account.
