Access your health benefits anytime, anywhere—no card needed
Managing your health shouldn’t be complicated. With GenConnect, Generali’s mobile app for individual members, everything you need is right on your phone. From scheduling doctor calls to tracking reimbursements, the app makes health care simple, fast, and paper-free.
What You Can Do With GenConnect
Here’s how GenConnect helps you stay on top of your health:
- ✔ Go to clinics without bringing a physical card
No need to worry about forgetting your health card. Just show your digital ID through the app when you visit any accredited clinic or hospital. - ✔ View your insurance benefits and coverage
Quickly check your benefit limits, coverage details, and plan information right inside the app—no calls or paperwork required. - ✔ Talk to a doctor 24/7 through Call-A-Doc
Feeling unwell after hours? Use the 24/7 Call-A-Doc service to speak with a licensed doctor anytime, from anywhere. - ✔ Request a Letter of Authority (LOA) directly in the app
Need a check-up or test? Just request an LOA through GenConnect. It’s fast, paperless, and there’s no need to call customer support. - ✔ Submit and track your reimbursement requests
Upload your receipts and track the status of your claims in real time. Everything’s in one place, with updates at your fingertips. - ✔ Set medicine reminders and keep doctor notes
Never miss a dose. You can schedule alerts to take your meds and even jot down your doctor’s advice after each visit. - ✔ Find nearby hospitals and clinics
Use the built-in map to locate the nearest Generali-accredited health care providers. Great when you’re in a new area or in a hurry.
You don’t need to call customer service or fill out forms. Everything is handled in-app—from approvals to reminders.
Why GenConnect Matters
Whether you’re getting a check-up or managing prescriptions, GenConnect puts your health in your hands. You’ll save time, avoid paperwork, and get help faster—anytime, anywhere.
Download GenConnect Now
GenConnect is free to download and easy to use:
👉 Get it on Google Play
👉 Download from the App Store
Take charge of your health with just a few taps.
